Shipping policy
This is a translation of the Latvian text. In case of any discrepancy, the Latvian version prevails.
Delivery country and method
- We deliver goods in Latvia, Lithuania and Estonia.
- Delivery method: Omniva parcel locker. You choose the parcel locker when placing the order.
Delivery price
- Latvia: 3,99 EUR per order, free of charge for orders from 39 EUR.
- Lithuania: 5,99 EUR per order, free of charge for orders from 59 EUR.
- Estonia: 5,99 EUR per order, free of charge for orders from 59 EUR.
- Delivery costs are displayed before the order is submitted.
Delivery times
- We hand the goods over to Omniva within 1-3 working days after receiving the payment.
- Omniva usually delivers the parcel to the parcel locker within 1-2 working days in Latvia and 2-3 working days in Lithuania and Estonia. In total, the goods are usually in the parcel locker within 2-6 working days after payment.
- The maximum delivery time is 10 working days from receipt of the payment. If we cannot meet this deadline, we will inform you, and you may cancel the order and receive back all the money paid without delay, but within 14 days at the latest.
Receiving the parcel
- When the parcel is in the parcel locker, Omniva sends a notification with the door opening code to the phone or e-mail you provided.
- If the parcel is not collected within the storage period set by Omniva, it is returned to us, and we will contact you about further action.
- The parcel is packed discreetly, with a neutral sender.
- You are responsible for providing correct contact information and for the choice of parcel locker.
The return of goods and the right of withdrawal are described in Section 6 of the Terms of Use.